Privacy Policy
Last updated: 16 July 2026
At Ten Star Websites, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we collect, why we collect it, how we use it and the rights you have regarding your personal information.
By using our website or purchasing our services, you acknowledge the collection and use of your information as described in this Privacy Policy.
1. Information We Collect
Depending on how you use our website, we may collect:
- Your name.
- Business name.
- Email address.
- Telephone number.
- Website address, if applicable.
- Information you submit through our enquiry form.
- Any other information you choose to provide when contacting us.
We may also collect limited technical information such as your IP address, browser type and device information to help improve our website and protect against misuse.
2. How We Use Your Information
We use your information to:
- Respond to enquiries.
- Provide our website services.
- Manage your customer account.
- Contact you regarding your service.
- Process payments through our payment provider.
- Improve our website and customer experience.
- Meet our legal obligations.
We will only use your information where we have a lawful basis to do so.
3. Payment Information
Payments made through our website are securely processed by our third-party payment provider.
Ten Star Websites does not store your payment card details. Payment information is handled directly by the payment provider in accordance with its own privacy and security policies.
4. Sharing Your Information
We do not sell your personal information.
We may share your information only where necessary with trusted service providers who help us operate our business, including:
- Website hosting providers, including Netlify.
- Payment providers.
- Domain registration providers.
- Technical support providers.
These organisations only receive the information necessary to provide their services.
5. How Long We Keep Your Information
We only keep your personal information for as long as necessary to:
- Provide our services.
- Meet legal and accounting obligations.
- Resolve disputes.
- Enforce our agreements.
When information is no longer required, it will be securely deleted or anonymised where appropriate.
6. Your Rights
Subject to applicable law, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Request restriction of processing.
- Object to certain processing.
- Request a copy of your information in a portable format where applicable.
To exercise any of these rights, please contact us using the details below.
7. Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
8. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.
We recommend that you read their privacy policies before providing personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be published on our website.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: info@tenstarwebsites.co.uk